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How can we help?

UCSU offers a free, independent and confidential Student Support Service, across a range of academic and wellbeing issues. We can support students with things like extenuating circumstances, extensions, academic appeals, complaints, malpractice, fitness to practise, health & conduct committees, progress reviews, withdrawals, and suspensions.  For more information, access to ICON and other sources of academic and welfare support (including Assessments and Exams) visit 'The Hub' via the University of Cumbria website.

If your matter is urgent and you can not get an appointment please email the Support Team at Please note we're not always available for unscheduled telephone advice, but we will get back to you as soon as we're able to. 

Click on the 'Book an Appointment' tile below and select a day and time at your convenience.

If you experience any problems with booking an appointment or have any access needs,  please email the team at , pop into one of our offices or phone 01524 590810.