AbilityNet Tech volunteer - Any site
About organisation / project
As a charity AbilityNet exists to change the lives of disabled and older people by helping them to use digital technology.
We are supported by IBM and Microsoft and offer a range of free services including:
- The free helpline 0800 269 545 for technology advice and information.
- A nationwide network of 300 carefully selected and vetted AbilityNet ITCanHelp volunteers who can visit clients in their own homes and support them with their technology, whether it’s a laptop, computer, tablet or smartphone.
- Free online expert resources including factsheets, webinars and My Computer My Way, a unique guide to the many ways you can adjust your laptop, desktop, tablet or smartphone, including changes to your keyboard and mouse.
We are looking for people who are interested and skilled in computers and technology to visit disabled and older people in their own homes to help with their IT needs.
Our volunteers:
- Trouble shoot technical issues.
- Offer impartial advice on technology.
- Set up new tech and install hardware and software.
- Show people how to use their tech at home e.g. shop online, send and receive emails and Skype with family and friends.
- Make adaptations to support a disabled person’s specific technology needs.
You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need:
- A passion to help others.
- Good IT and computer skills.
- Knowledge of standard operating systems and software.
- The ability to communicate well with people.
- Your own transport or good transport links.
To find out more go to https://abilitynet.org.uk/at-home/join-our-volunteers
Additional information Hide[-]
Required Role
AbilityNet Tech volunteer - Any site
Key responsibilities
We are looking for people to join our team to visit disabled and older people in their own homes to provide one on one support with their IT needs. Volunteers may be asked to help set up a computer system for someone, install software or hardware, troubleshoot problems, or give some basic training on how to use systems.
Mandatory SkillsHide[-]
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Communication
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IT, Computers and Web Skills
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Listening
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Non-discriminatory
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Non-judgemental
Desirable Skills
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Driving
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Teaching and training
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Self Management
Skill to gain
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Communication
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Confidence
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Interpersonal
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IT, Computers and Web Skills
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Listening
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Non-discriminatory
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Non-judgemental
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Practical
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Problem solving
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Teaching and training
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Networking
When can you do this role/Calendar
Minimum commitment level:
Once a month